Assassin’s Creed fans, we heard you loud and clear.

In Assassin’s Creed IV Black Flag, Edward’s Fleet is an innovative online feature that allows a single player to interact with multiple players on consoles or via the game’s companion app. Every new copy of Assassin’s Creed IV Black Flag includes the Uplay Passport code needed to unlock this online feature. However, we listen to our community and understand that there are concerns over some players’ ability to access this feature, so we have decided to eliminate the cost of the Uplay Passport for Black Flag. This ensures that everyone will be able to use the companion app, Edward’s Fleet, online multiplayer and available bonus content at no additional cost.

Assassin's Creed IV Black Flag

Gamers currently without a Uplay Passport for Black Flag will be able to download one for free from Xbox Live or PlayStation Network. For those who have already purchased Uplay Passport for Black Flag, please stay tuned to the UbiBlog for further details on how to get a credit or refund.

What’s more, Uplay Passport will not be a part of any future Ubisoft games.

The Uplay Passport program was initiated as a means of giving customers full access and support for online multiplayer and features, along with exclusive content, bonuses and rewards. However, games today are blurring the line between offline and online, between what is “single player” and what is “multiplayer.” Based on that and on the feedback we received from you, we recognized that Passport is no longer the best approach for ensuring that all our customers have the best possible experience with all facets of our games.

Assassin's Creed IV Black Flag

We will keep listening to your feedback. We hope the change we’re making today alleviates any concerns you have about using the Edward’s Fleet feature or future online features of Ubisoft’s games.

We look forward to seeing you sailing the Caribbean seas in Assassin’s Creed IV Black Flag!

Assassin's Creed 4 Black Flag

Assassin's Creed® IV Black Flag

Release date — October 29, 2013
Developer — Ubisoft Montreal
Assassin’s Creed IV Black Flag tells the story of Edward Kenway, a young British man with a thirst for danger and adventure, who falls from privateering for the Royal Navy into piracy as the war between the major Empires comes to an end. Edward is a fierce pirate and seasoned fighter who soon finds himself embroiled in the ancient war between Assassins and Templars. Set at the dawn of the 18th Century, the game features some of the most infamous pirates in history, such as Blackbeard and Charles Vane, and takes players on a journey throughout the West Indies during a turbulent and violent period of time later to become known as the Golden Age of Pirates.

ESRB Rating: MATURE with Blood, Sexual Themes, Violence, Strong Language, Use of Alcohol
the author

Gary Steinman has won numerous editorial awards, but you probably don’t care about that. He also ran multiple industry leading publications and websites including PlayStation: The Official Magazine,, PC Gamer and Newtype USA – but that’s all in the past. The real truth about Gary? He loves cats, he takes too many selfies on Facebook (according to one co-worker, at least), and he occasionally crochets. And now he’s helping share stories about Ubisoft’s amazing games and their incredible creators in his role overseeing the UbiBlog and other select Ubisoft social channels. Follow him on Twitter: @GarySteinman

289 Readers Commented

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  1. Will Dearborn on October 31, 2013
    Great news. Thank you Ubisoft.
    • paul on October 31, 2013
      and still cant sort out the damn servers thanks ubisoft proper job.
    • pat on November 19, 2013
      my hidden blades wont work or my blow darts!
    • Prem Kumar on April 10, 2014
      @Gary Steinman. ( I hope you will reply me) Will this means you no longer need any special fee or special passes to access uplay and most importantly Kenway's fleet? I lost my genuine version (DVD) recently and i also didn't register the game at first only after knowing kenway's fleet is such interesting i realized my mistake. Never mind i am ready to buy it again, but my question, if i buy from other sites and if the product i buy is an older stock of ac4 will i still get access to kenways fleet and uplay or is there any change???
      • Gary Steinman | Communications Manager Author on April 10, 2014
        Correct. The Passport still exists for Black Flag, but it's free of charge and you can set it up with whatever copy you own or are playing.
  2. Calder on October 31, 2013
    This is great to hear. The online pass solution never sat right with me, and it's great to see publishers acknowledging consumer feedback.
    • Nah on December 5, 2013
      I bought both us console and game. I have an European psn account. There's no way to activate my redeem code, buy one within games menu. Im at loss. It's impossible for me to use kenway fleet...which makes earning money way more difficult:'(
  3. Random Gamer on October 31, 2013
    That is good news, but what about the people who bought the game with the passport code inside? Is there going to be some sort of compensation for us who were forced to buy the passport with the game?
    • John on October 31, 2013
      Did you buy the game new? Then the passport cost you nothing.
    • Gary Steinman | Communications Manager Author on October 31, 2013
      The Passport is complementary with the purchase of the game. There was no additional charge for the passport, and that will now be the case for anyone who wants to pick up a Passport outside of a new-game purchase.
      • Zach on November 5, 2013
        Did I miss something? Because I don't know if you realize that people are still paying for the Passport on the Steam (Valve) Store. You make want to look into this. Just look here. you can see, people are STILL paying around $20.00 for the Passport. Why is is this so? Why are some people still paying for it? Is Ubisoft still charging PC players? Or is it a Valve screw-up and they have yet to take that down?Thanks
        • Scarvia on November 6, 2013
          What you linked is the seasonpass not the Uplay Onlinepass. Those are two different things. One gives you access to all DLC that will be published the other, which is free now, simply gives you access to all ACIV:BF Onlinefeatures.So it is correct that the seasonpass still costs money.
          • Gary Steinman | Communications Manager Author on November 6, 2013
            Yes, Scarvia is correct. The Uplay Passport and the Season Pass (DLC) are two separate things. Only the former is free, and is being eliminated from future games as well.
      • gustavo on November 8, 2013
        havia sim, comprei pela PSN o AC4 Gold Edition, e junto com os dowloads veio o Uplay Passport.
      • Chris on November 14, 2013
        Dear Gary Steinman,Previously, Uplay passport cost money. However, it's free of charge now. So, is it correct that Ubisoft should refund or credit those who redeemed the code physically or bought the Uplay passport?
      • Kerm on November 22, 2013
        I bought it new off amazon, never received a code for passport. Only one code. I payed 60$ and I cant even get past mission 4 where you NEED to access the kenway's fleet map.
    • Jordan on October 31, 2013
      If you bought the game new, the passport came with the game. You didn't have to pay extra for it. Ubisoft won't be compensating you.
      • zack on November 8, 2013
        Wii u NEVER got one. I can't go online, can't do the fleet, and I am sertin that the Wii u did not get a day one patch OR that it is not working. Aegean Nintendo gets the short end of the stick...... or that I got the short end of the stick.
  4. Evandro on October 31, 2013
    This is great news from Ubisoft!Btw, any updates on the Rayman Legends patch for Vita?
  5. Barret Vogtman on October 31, 2013
    Will there be an update to the companion app soon? The current version is not compatible with my phone. I have the ZTE Warp Sequent running 4.1.2
    • Gary Steinman | Communications Manager Author on October 31, 2013
      The Companion App is currently compatible with tablets. Stay tuned for more info on phones...
      • Smart on November 24, 2013
        How can i play it in my ipad? Idownloaded the apps in my ipad but i cant play it....
    • boja on November 1, 2013
  6. bookishboy on October 31, 2013
    Thanks seriously for doing this. I have just been replaying through AC2, Brotherhood and Revelations in anticipation of the new game. When it was announced that the passport-locked features would extend to single player content (I had previously gotten used to the multi-player features being locked) I was seriously questioning whether I buy the new game.I'm also quite looking forward to Watch Dogs and The Division, and I agree that moving forward, the online features built-in to games will be your best bet to combat piracy rather than more pay walls. Customers will want to remain legit to avoid being cut off from the online features of games.On a related note of "trying new things", I give big credit to Ubisoft for doing new and interesting things with their DLC.... The alternate history DLC in AC3, and Blood Dragon for FC3 were fun new ways of delivering more content from an existing game's core assets while also making it something new and fresh, instead of just a story epilogue or a new map for multiplayer. Please keep doing more of this.
    • Gary Steinman | Communications Manager Author on October 31, 2013
      Thanks for the comment. The dev teams work really hard to bring something fresh to DLC. Glad you're enjoying it!
  7. Must be having a laugh on October 31, 2013
    Another months of ignoring fans only to mask it as "listening to fans" as a PR move when you id due to business decisions.If you really care what we have to say, get rid of Uplay. Or at least don't make it mandatory when I buy your games from Steam. I chose Steam for a reason, I don't want your service opening when I launch from Steam. If I wanted your service, guess what, I would have chosen it myself instead of being forced it for no good reason.
    • KarmaTiger on November 9, 2013
      ".If you really care what we have to say, get rid of Uplay"from the press release above:"What’s more, Uplay Passport will not be a part of any future Ubisoft games."
  8. Closter on October 31, 2013
    Will the Companion ever be compatible with Samsung's Galaxy S3? :(
    • Gary Steinman | Communications Manager Author on October 31, 2013
      Here's the current compatibility list: iPad 2,3,4; iPad mini; Android; Google Nexus 7; Google Nexus 7 (2013); Google Nexus 10; Galaxy Note 10.1 N8010; Sony Xperia Tablet Z; Asus Transformer TF700 Pad Infinity; Samsung P3100 Galaxy Tab 2; Samsung GT-P5110 Galaxy Tab 2 10.1; Asus Transformer Prime TF201
      • Chris on October 31, 2013
        Why can't I install it on my Galaxy Note 10.1 N8010 then?
      • Teiichi on November 3, 2013
        I have an asus tf700t when will i be able to download it?
      • Neal on November 11, 2013
        Please answer Closter's question. When will it be compatible with the Galaxy SIII?
      • andrew on November 12, 2013
        Hi, I have a Sony Xperia tablet z and it says that the companion app is not compatible? has it been removed from the list?
  9. Austin on October 31, 2013
    When will the passport become free? Still shows ast $20 on the Xbox store:
    • Gary Steinman | Communications Manager Author on October 31, 2013
      Yes, that's correct. The changeover will happen very soon. We wanted to share the news right away, while we work together to put the change in place.
      • Austin on October 31, 2013
        Okay great. Thanks for the reply and for sharing the good news so early.
        • Gary Steinman | Communications Manager Author on October 31, 2013
          To clarify: This news isn't about the Season Pass. This is about the Uplay Passport, for which there will be no charge. (The link you provided was for the Season Pass, which is unchanged.) And thanks to Edgardo for pointing that out!
          • Samuel Jones on October 31, 2013
            I have an Asus Transformer TF700T - the companion app isn't compatible according to Google Play.
    • Edgaro on October 31, 2013
      They are talking about Uplay passport, not Season Pass...
      • Austin on October 31, 2013
        Yah. Pasted the wrong link...
  10. Edgaro on October 31, 2013
    That's gr8 news :D I have a question, will Prestigio Multipad 10.1 ULTIMATE added to supported devices list later? Thanks :)
    • Gary Steinman | Communications Manager Author on October 31, 2013
      No news today about extended support for the companion app, but keep checking, and we'll keep updating as we assess and develop.
  11. Trey Arline on October 31, 2013
    What about previous games that have Uplay passes in them? Will those be free as well now too?
    • Gary Steinman | Communications Manager Author on October 31, 2013
      The Uplay Passport will not be a part of any future Ubisoft games.
      • Mehdi on November 1, 2013
        He's asking about already released games ( like GRFS, previous AC's etc). I'd like to Know too. Regards.
  12. Tom Ferguson on October 31, 2013
    "We listen to our consumers" Obviously you don't, because if you did you would never have tried to implement a pass in the first Place.
  13. Uygar on October 31, 2013
    You know whats boring about this game? It releases on 22 November for PC. As i am only PC user.. Well, patient Uygar, patient.
    • Gary Steinman | Communications Manager Author on October 31, 2013
      Nope. It releases on Nov. 19 on PC. Three days sooner than you thought. So you can be three days less patient now!
      • Uygar on November 1, 2013
        You actually did my day awesome! I am freaking happy now!
  14. Chris on October 31, 2013
    Why isn't the companion app for iPhone, all the press made it sound like it was going to be for the iPhone. Im very disappointed.
  15. Neogolem on October 31, 2013
    "Gamers currently without a Uplay Passport for Black Flag will be able to download one for free from Xbox Live or PlayStation Network."Exactly, how will I be able to download the passport for ACIV:BF? Will be on the Xbox Market Place? or with some upgrade option in-game? Thank in advance for your answer.*Sorry for the "bad English", I'm a Latinamerican costumer.
    • Gary Steinman | Communications Manager Author on November 1, 2013
      All the prompts will be there in the game and on the Marketplace or PlayStation Store. It will be easy to find and acquire. Let us know if you have any challenges!
  16. Moleleg Z on October 31, 2013
    I think that you guys should take down some past Uplay Passport requirements... Especially for Tom Clancy's Ghost Recon Future Soldier.
    • Mehdi on November 1, 2013
      I totally second that.
  17. Apres on October 31, 2013
    Any chance that you guys can update this blog post when the passport is available on the Xbox and PS sites, and provide links? I bought the game new, but didn't get my passport. I'm excited to just be able to take advantage of the companion app. Thanks.
  18. Zahir on October 31, 2013
    I've been playing your games since ps2 and have been an avid fan of the AC series. After seeing the report about passport content reaching into the single player campaign, I was a little hurt and it seemed like a massive slap in the face to customers.However my faith in Ubisoft is restored. With your recent move to drop passports for this game and future releases.Thanks for listening to the community.On a side note maybe you guys can work on not region restricting certain products and DLC.
  19. Neebos on October 31, 2013
    Glad you guys listened and acted so promptly. Kudos
  20. Jason on October 31, 2013
    I can't find the companion app. I didn't even know it was out
  21. Scott on October 31, 2013
    Slightly off-topic question - if I redeem Uplay points for rewards on PS3, will the rewards follow me to PS4?
  22. Jake Gatly on October 31, 2013
    I doubt this was done to appeal to the gamers. Look at the ubisoft stock market, the moment the "need online pass for singleplayer" stuff got viral their stock went down a lot.When they released this new information their stock went up again.Damage control if you ask me.
  23. TooLateUbi on October 31, 2013
    It doesn't matter, Steinman. I canceled my pre ordered copy when this uPlay junk was first announced. Back pedal all you want; I'm done with this series thanks to this crap.
    • Gary Steinman | Communications Manager Author on November 1, 2013
      We're sorry to hear that. Black Flag is a lot of fun. We'll gladly welcome you back into the Creed when you're ready to return!
  24. EA on October 31, 2013
    Thank you, Ubi. For real.I suppose you should have seen with EA--but nevermind. I'm glad you're getting rid of it. One crucial question remains--can I access Edward's Fleet offline? I don't play games online, so I simply don't participate in things that require you to be online--like, say, the data points in AC3.So tell us, Ubisoft. Do you still have to be online to access Edward's Fleet?
    • John on November 1, 2013
      This is what I want to know too.
    • Kaelric on November 1, 2013
      Agreed; not being able to use the single player portions of a game, that we bought, is frustratingly infuriating.
    • Ray on November 11, 2013
      Notice that he didn't answer that one. That's because the answer is that if you don't have a connections in your home, then UBI just ripped you off. This is the last of their games that I will ever preorder.
  25. Bushido on October 31, 2013
    Thanks for the specs on the app. As it is a freebie I will just wait for the tome when, in between surgeries I can pilage the seas!!
  26. Macky on October 31, 2013
    hello where can i find the uplay passort on playstation network?
  27. Ash on October 31, 2013
    the uplay passport is no where to be found on PSN, and support system plays dumb when u choose black flag and doesn't submit a ticket, Please Help...
    • Gary Steinman | Communications Manager Author on November 1, 2013
      Hi Ash, we're still sorting out a few details on how to get a credit or refund. Stay tuned to the UbiBlog and we'll give you that info as soon as we have it.
  28. Christopher on October 31, 2013
    I'm assuming this will be a smart glass app? Or at least on Windows 8?
  29. kenzibit on November 1, 2013
    Ubisoft, does this mean I can go back to my far cry 3 co-op mode and play?
  30. Dragula on November 1, 2013
    i dont understand why people complained about this, i like the uplay thing, i like that i have a big total of points from previous games because i didnt want the themes and stuff and i could jump right into ac4 and buy the toledo swords via uplay, what will happen to all my points now? should i spend them all quick so they arent redundant?
    • Talon on November 1, 2013
      Uplay and the "Uplay passport" are different things. Uplay passport is just another word for online pass.
    • Gary Steinman | Communications Manager Author on November 1, 2013
      Talon is correct. We're specifically talking about the Uplay Passport. Uplay still exists, as do your points, and I think it's great that you've saved them up for something you really wanted! They'll still be there for you to redeem and enjoy.
      • Michael Cawley on June 26, 2014
        I bought black flag nee but lost the box when I moved, now I can't use kenways fleet as I dint have a passport for uplay. Can I get a free one or can I not complete the game?
  31. Rick on November 1, 2013
    it's not compatible with the Asus Transformer TF700 Pad Infinity!
  32. Dragula on November 1, 2013
    i can confirm its working fine on Samsung P3100 Galaxy Tab 2 as i have it installed, cool little app
  33. Erik on November 1, 2013
    Are there plans for the companion app to be playable on an iPhone?
  34. Yuri on November 1, 2013
    So by "eliminate the cost" does that mean we'll still have to login every time to the internet when we have to use Edwards Fleet feature? Come on Ubi..... :-/
  35. lizard K on November 1, 2013
    srsly why release this app, if it's not working on most phones..? gta v app all over again.... make it work on sony xperia z before i finished the game!!!!
    • Anon on November 3, 2013
      It's built for tablets, not phones...
  36. TheDealr on November 1, 2013
    Okay so all I see are post on how it works for iTunes and Google play sometimes. But no straight answer if it will be available for windows tablets. Is it coming to windows yes or no? If so when? If not, then why not?-dealr-
  37. phoenix on November 1, 2013
    i spend 800 micorsoft point (10 $ ) to buy online pass for Assasssin's creed 4 . as you say if i telling this to you . You will give back my 800 Point ( 10 $ ) because you remove the online pass thank you
    • Forsaker on November 2, 2013
      I did the same thing I rented the game on Xbox 360 while waiting on the PC release (pre ordered the black flag edition) so to play with the fleet I bought the thingy, will we be refunded ?
  38. Kuro on November 1, 2013
    I hope you stick to this policy. I have avoided buying Ubisoft games since you first introduced Uplay content walls, and do not want to see any kind of online requirement forced into single-player experiences, nor do I want to have to sign up for services for which I have no use (Uplay, Origin, etc). The last Ubisoft game I bought was on Steam, which required me to install the Uplay client, and that was not something I was willing to abide. If I buy on Steam, I want to play from Steam. If I buy on 360/PS3/PS4, I want the game to just work, with no codes.If you truly are getting ride of your Online Pass system, I will buy your games again. I'll have to wait and see if that really happens, though. I seem to recall your making announcements like this before that didn't pan out. Trust is earned, and you have a lot of work to do, getting it back.
    • EA on November 1, 2013
      Oh, an online requirement is still there. As far as we know, you still have to be online to access Edward's Fleet--you just don't need the Uplay Passport to do it.I'm still disappointed. I thought Ubi had learned their lesson.
  39. Tom on November 1, 2013
    This is a great move by Ubisoft, I think in the long run it would be more beneficial to the company and the players. For instance I'm back on the Ubiship and will probably take the season pass as a mean to show support.If someone could answer me this : My account is French (psn) but I currently live in Canada, will I be able to play the game (online) with the canadian version ?
  40. chris on November 1, 2013
    Now u just need to can Uplay so i can start buying your games again allready missed so many great games from u ;(
  41. Jason on November 1, 2013
    Dear ubi Please bring companion app to phones, like galaxy s4 I would even pas 20 bucks to have that on my Phone :o
  42. Talon on November 1, 2013
    Any chance of making past online passes free?
    • Gary Steinman | Communications Manager Author on November 1, 2013
      The Uplay Passport will not be a part of any future Ubisoft games. This won't be instituted retroactively.
  43. Gary Steinman | Communications Manager Author on November 1, 2013
    For those asking, here's the current compatibility list for the companion app: iPad 2,3,4; iPad mini; Android; Google Nexus 7; Google Nexus 7 (2013); Google Nexus 10; Galaxy Note 10.1 N8010; Sony Xperia Tablet Z; Asus Transformer TF700 Pad Infinity; Samsung P3100 Galaxy Tab 2; Samsung GT-P5110 Galaxy Tab 2 10.1; Asus Transformer Prime TF201.   And links: iTunes | Google Play
    • Jeffrey Wiatt on November 1, 2013
      When is this going to be available for the Galaxy Note 10.1 N8013?
    • TheDealr on November 2, 2013
      Okay that's great that you published the same list of devices it can play the companion on... That list has been published about six times already. Still you don't explain if this app will be available on the Windows' store. You see if you don't know, on a windows tablet you can't download iTunes or Google play. So basically it's like "screw you windows users ." So again I ask, is it going to be available for the windows store? And if you publish that same list of devices it plays on then I'm guessing you have no idea.-Dealr-
    • Margareta on November 3, 2013
      Seems like the companion requires 4.2 at least. Therefor it doesn't work with galaxy n8010 because this runs with 4.1.2 MAXIMUM! If you listened to your customers you'd be explaining that. Or -even better- fixing it. Sorry, but I'm seriously fuming!
    • James on November 4, 2013
      When will this app be available on Sony Tablet S?
    • Garic Storm on November 17, 2013
      I have a ASUS TF700T 4.2.1 and GooglePlay shows it is not compatible? You stated the TF700 is compatible? Is there an issue or an oversight with to availability?
  44. Neil on November 1, 2013
    Why is it still have cause in PSN?
  45. Neil on November 1, 2013
    Why is it still not free in PSN?
  46. Concerned dude on November 1, 2013
    Any news about the companion app being allowed on iPhones
  47. asphalte01 on November 2, 2013
    Hello,When compagnion will be compatible with smartphone ? I hope soon. I think a lot of gamers have more smartphone when they travel all the day instead of a tablet.
  48. heidi on November 2, 2013
    I thought that this time co op was to be true co op, the ability to have 2 players playing together via the same console. If you can how do you access this? If not, why does this continue to be something that is lacking in this series? We love assassin's creed in our household but it continues to be a game we cannot play together. Very disapointing.
  49. Randy on November 2, 2013
  50. Forsaker on November 2, 2013
    So I already bought the pass since I rented the game while waiting on the PC release , I wanted to play with the fleet, will we be refunded ?
  51. David Fisher on November 2, 2013
    There should be an offline mode for kenways fleet. Bloody annoyimg having to connect to the net to everytime i want to access it
  52. Tyler Streng on November 2, 2013
    Not to drag the game down Im in love with it but the templar hunt mission flints end doesn't work for me please develop a patch for ththis issue
  53. Ricardo on November 3, 2013
    I can't find the passport to buy on the PS Store, when i try to buy from the menu on the game, says something like 'nothing to buy at the moment' (can't remember the specifics words). What can i do to resolve that? Thanks.
    • Razorwolf88 on November 3, 2013
      That's the same problem I have, I am wondering if it's because of the region compatibility thing of the game.. I have a US PSN gamer account while the game is a Asian version...
  54. Michael on November 3, 2013
    I got the Uplay passport yesterday for my game, payed for it, since this annoucement comes now im just wondering if i just wasted money since Uplay password will be removed?
    • Ricardo on November 3, 2013
      In the announcement says to stay tuned to the UbiBlog for further details on how to get a credit or refund.
  55. Mega Murf on November 3, 2013
    I absolutely love this idea. I don't use a tablet, just an iPhone 4s, so I'm out if luck right now.The only thing it sounds like I'm missing out on is direct control over the fleets I send out on missions via the mini game, as everything else is accessible from the game menus.In the future I'd like to see you guys try to release this type of thing for all popular tablets and smartphones at launch. I think this would definitely avoid a lot of the butthurtedness we are now witnessing.Good stuff though. How can I be the first to low if/when you release a version for the iPhone in the iTunes Store?
  56. Mega Murf on November 3, 2013
    ***first to KNOW***
  57. Angry Gamer on November 3, 2013
    Thats great if the Ubisoft servers and Uplay actually worked.... I purchased the Limited Edition of Black Flag Complete with Figurine and Flag plus other bonus content and since Oct. 29th when I picked up my game the Uplay sign in has continually said that the Ubisoft servers are unavailable at this time please try again later. I promptly submitted a ticket to Ubisoft with no word back from them on resolving the issue yet. And further investigations into this matter showed lots of people in the same state of affairs as me will both forums and message boards filled with angry gamers about this issue on multiple platforms stretching from the US to as far as Scotland. I don't care weather they claim Uplay is free or not to me it just screws up the game completely I have limited access to online multiplayer not to mention no access to fleet and other ingame content that requires Uplay. Now with every new title release there are bound to be a few bugs but it has been nearly a week and I for one have had no update on the matter. Ubisoft has to stop worrying about the small things like weather or not Uplay passport is free or not and focus on the bigger picture like the issue myself and many gamers are having with the servers not being available for the people who are there fans and ultimately decided weather the title should continue. I for one have always loved the Assasins Creed line but this issue has me at the point of giving up on Ubisoft all together.
  58. Jay on November 3, 2013
    I am an Asus tablet user and found this workaround and got the app to work on the tablet, but l can't seem to get it to register on the PS3, so may not be that much of an actual work around. Any suggestions?Work around link -
  59. MonsterCop on November 3, 2013
    I love how soo many people are buying the passport.. I mean the game just came out.. So unless you are renting and keeping, borrowing somebody elses disc or some crap.. Which is any of that is true.. Why are you paying gor these passports to uplay? Buy a new game and code comes with the game. I do agree that the passport has always been a slight aggrivation for used gamers, but it was a cool idea too prevent disc swapping. All in all it should be a lot faster to connect to uplay after the passports are done away with.
  60. Jebedaiahfather on November 3, 2013
    I bought the game Assasins Creed (IV) Black Flag including the Uplay passport and from Saturday me does not work for the fleet in the cabin, and multiplayer. I'm very disappointed and the next game I will not buy from you.
    • peedoff on November 17, 2013
      I have activated my season pass and activated the uplay passport but still cant get the fleet missions started..anyone got any ideas pls?
      • Gary Steinman | Communications Manager Author on November 18, 2013
        How far in are you? The fleet functionality doesn't kick in right away, until you get to a certain part of the game...
  61. Ubishit on November 4, 2013
    Překlad: I have the complete game, including the Uplay Passport and I can not play multiplayer. F**k you Ubishit!!!!
  62. Jack on November 4, 2013
    When will AC IV be available for download on the Xbox market place?
  63. Adam on November 4, 2013
    I don't like the fact that I have to connect to the Internet to complete some task, such as treaser maps and upgrade items. I don't have Internet where I live and there are many places across the us that do not either. It's not fair to those of us who want to fully complete a game that do not have Internet. I enjoy the games, my number one game I like. Just disappointed by this.
  64. Darth Vader on November 5, 2013
    How do u access the 60 minute additional gameplay on AC 4 for PS3. Can't figure it out.
    • Gary Steinman | Communications Manager Author on November 6, 2013
      This link should answer your question:
  65. ryker777 on November 5, 2013
    Is there any news on them fixing the app? It doesnt make sense that my android tablet is not compatible. That was one of the main draws for the game for me. I have a Samsung Galaxy 10.0. Fix, please?
  66. DaftBoi on November 5, 2013
    When I am about to do the mision A Single Madman it doesn't let me enter the area for the mission, it keeps telling me the area is unavailable at the current memory.
  67. Daniel G. on November 6, 2013
    I am having a problem with the AC4 Season Pass. I bought the pass and downloaded its contents, but I can't play the New Single-Player Story called Freedom Cry. Anyone else having this problem. Does anyone know why it is happening or how to solve it?
    • DaftBoi on November 6, 2013
      No i don't know whats up with that. I may reconsider buying the season pas if that's what's happening. Can you help me with my issue?
      • Gary Steinman | Communications Manager Author on November 6, 2013
        The Freedom Cry DLC hasn't been released yet. So no problem there. When it's released, you'll be able to play it. Stay tuned for more details on the release date!
        • DaftBoi on November 6, 2013
          Can i get some help with an in-game issue? I'm currently trying to do the A Single Madman mission but when i come near the location of the mission on the Jackdaw it says the area is not available, but I'm supposed to go there for the mission so what do I do? Thank you Steinman.
          • Gary Steinman | Communications Manager Author on November 6, 2013
            For specific questions like this, try our Ubisoft Support site: Hope that helps!
  68. Nima on November 6, 2013
    Very good news for ubi gamers. How can i access to program from xbox
  69. Brett on November 6, 2013
    Will the companion app ever be made available to the Acer Iconia tablet lines? seems ridiculous my phone and tablet cant use it.
  70. Methos on November 6, 2013
    Trying to download the companion app for the Sony Xperia Tablet Z which is listed in previous comments as being compatible, but it keeps saying it is not supported on this tablet. So is it supported or not?
  71. FrolickingCamel on November 6, 2013
    When will the companion app be supported on phones. Like the S4?
  72. Carpe Mortis on November 6, 2013
    Ok for those of you getting dumped to home when running the app, I have a possible solution.The problem is the DPI on your phone. The App is looking for 200 DPI, anything else and it dumps. There are two ways around this, both require a rooted device.The first is to edit your build.prop file using either a dedicated editor, or a root browser. Change the ro.sf.lcd_density value to 200, and then reboot. This generally mucks up allot of stuff with your other apps though. So change it back to whatever your device's original setting was when you are done with the app.The second and more elegant solution is to grab the Xposed Framework from the following forum thread on XDA after installing it, use the built in download menu to download the App Settings module. Then you can use that module to set the DPI on the "AC4 Black Flag" app to 200. once you do that, it will automatically change the dpi whenever you launch the app.Far less fuss than constantly rebooting.
  73. Carpe Mortis on November 6, 2013
    Google:assassin's creed companion app workaroundThe first result should be a gamefaqs forum thread on how to get it running on "unsupported" android devices, as well as supported devices that crash to "home"
  74. Nikita on November 6, 2013
    Great, my HTC One is incompatible with that crappy app. Why buy 1920x1080 largescreen phones, if we can't install such apps? How about offering a link for download and a disclosure notice "use at your own risk"? I don't need a tablet and I don't want to be left ashore with top class smartphones.
  75. Mary on November 6, 2013
    I got the game and was able to play for two days on it says I can never connect to Ubisoft servers, does that have something to do with the uplay passport messing up or is that a separate issue? I have an xbox which I'm also having issues with connecting to my internet but my router and everything is fine, but when I get it to connect I can then never connect to ubisoft.
  76. Dot on November 7, 2013
    I'm pleased with the game loved a little flat at the end but lots of room to add game I would love to see ancient Rome or egypt as the main setting ....would truly awesome......keep up the good work guys.....if u guys need help with storylines please send me an email would love tobe part of the team plus history is my strong side
  77. Joe jordan on November 7, 2013
    Assassins creed 4 is the best to date but why the hell can I not connect to the Uplay server? My friends can I can even get on the server with my girlfriends account and she's never even had a Uplay account. In fact I ski
  78. Jer on November 7, 2013
    While its nice that the Uplay passport is being made free, is there any chance of having the Uplay dependencies removed from the game entirely? Considering you guys got hacked and all our personal information was stolen, I'd really prefer not to create an account with you at all.
  79. hi on November 7, 2013
    the game says I have 2 assassination contracts to complete but they wont allow me to accept them. it shows what island I accept them on if the I am about to fast travel to it. but I cant activate the pigeon coop for the two. I doesn't show I accepted them or else it would show the targets. where do I report this at?
  80. Assassin on November 8, 2013
    I have bought a new copy of Black Flag however the uplay passport code says it is no longer valid and i cannot find the free one anywhere on the psn. This is terribly frustrating and terrible customer service on Ubisoft's part. I've been playing AC games since the first one. Please make an update so we don't even need a "free Uplay passport" if you aren't competent enough to provide them effectively.
  81. Edwardo Julio on November 8, 2013
    So no definite answer on being able to manage Edward's Fleet completely offline? That does it, AC3 is now officially the last Ubi game I've played,
    • Gary Steinman | Communications Manager Author on November 8, 2013
      Hi Edwardo. Yes, you do have to be connected to manage the fleet.
      • Jason on November 11, 2013
        Why do we still need to be online? I thought a game update would remove the requirement for the passport as well as being online. Please make it playable offline.
      • Stephen on December 31, 2013
        I don't see the point of the companion app needing the PS4 to be on and the game running in order to use certain functions. If my PS4 is on and the game is running, I would be using that. I wouldn't leave it on and then leave the house....If you change the setting on the PS4 to keep it online even if the PS4 is off, does this have the same affect??If so, i doubt I will ever use the app apart from glorified update checker and isnt anywhere as good as the Battlefield 4 companion app.
  82. Nick on November 8, 2013
    hey, i have tried to redeem exclusive content for black flag and it just shows me code not valid everytime and i have typed it in exactly like the code was printed on the map, any help?
    • arturo on November 9, 2013
      i had the same problem i finally did it but now i can't even access to the additional content well if you can go there and one code is for a prepaid card the other one say ubisoft and ask for 19 character i even put the - and i got it good luck
    • Gary Steinman | Communications Manager Author on November 11, 2013
      Hey Nick, please head to our support site: They are equipped to help you with these kinds of problems. Hope that helps!
  83. Nick on November 8, 2013
    please help
  84. JadeKaligawa on November 8, 2013
    Is there by chance a means to see when the Ubisoft servers are actually online or offline? I seem to be having an issue, especially at night or what I would assume are high traffic times, wherein the uplay servers are for all intents and purposes, offline or unavailable, which is a real pain in the behind when one wants to manage their fleet, collect their metagame earnings, and share community finds with their friends. I have a stockpile of Man'o'Wars just waiting to be commissioned into my fleet but thusfar for almost 6 hours now have been unable to access the Kenway's Fleet feature. On a side note I own the 360 version of the game and do have the season pass, etc.
    • bart on November 9, 2013
      Could anyone tell me why there's no Uplay Passport available to buy/download for Black Flag ? I'm being prompted to either redeem it, buy it or play without one. And I was trying to search Playstation Store, there's no Pass either, only season Pass. Platform PS3. Guys please, I was waiting 2 weeks for the reply on Ubi forums, no one told me yet though
  85. Assassin on November 9, 2013
    Gary, my problem is the same as Nick's. Ignoring us won't make it go away and it's not very good communication. Please suggest a solution or bring this issue up to a superior as the management benefits is being passed up for us for no reason.
    • Gary Steinman | Communications Manager Author on November 11, 2013
      Are you having trouble redeeming a code? I can't personally help you here, but we have a great support site: Head there and fill out a ticket to have someone give you a hand. Hope that helps.
  86. Bart on November 9, 2013
    Could anyone tell me why there's no Uplay Passport available to buy/download for Black Flag ? I'm being prompted to either redeem it, buy it or play without one. And I was trying to search Playstation Store, there's no Pass either, only season Pass. Platform PS3. Guys please, I was waiting 2 weeks for the reply on Ubi forums, no fucker told me yet though
  87. LJG on November 9, 2013
    Are the Ubisoft servers going to be down for long because I bought stuff off the Uplay site and now can't log into it in the game menu because of the servers? Not vital for you to fix I am aware but it is frustrating
  88. Kevin S. on November 11, 2013
    Experiencing problems with all of the codes. Can't activate them, getting "this code is false or has been used" over and over when i just bought the game. What's up with that?
    • Gary Steinman | Communications Manager Author on November 11, 2013
      Please head over to our support site: Hopefully they'll get you sorted out!
  89. Joe P on November 11, 2013
    I think Ubisoft is saying bye to Uplay altogether. Server issues abound, support does nothing to help. This is absurd. Great games but EXTREMELY POOR customer service. I want my damn Blades of Toledo, Man O Wars, for my fleet and all the other unlockable stuff that comes along with this game. Game gets a 10. Ubisoft Server get a 1.
  90. Tojo P on November 11, 2013
    It's been three days since the server has gone down for me. Kenway's fleet is completely inaccessible. I've bought every single version of this game and this might be the last if they can't get it together. It's not worth the hassle to spend time growing your character only to have the server freeze/trash any progress you've made. Other games aren't as cool imho but this is not worth the pain.
  91. Jill Perez on November 11, 2013
    Will you guys be patching the game to make the fleet playable offline? We don't have internet on our farm home.
  92. GAVPEO on November 11, 2013
    I'm havin the same problems as others - since the 9th no ubisoft servers available. My 2 brothers can get on and use the kenways fleet function on the same console. Really dogga. Only thing I've done different is I saved to the cloud originally then after I moved the save to my hard drive ubisoft servers wouldn't connect, probably a coincidence. PS: can't find nothing on ubisoft support to help
  93. pyro666 on November 11, 2013
    Nick. If you are having problems with. the code on the preorder map that you recieved on the day you preordered thats because that isnt a code to enter in game you. have to enter it at then you get a code to enter in game thats what i had to do so hoe this can be helpfull
  94. john on November 11, 2013
    Fuck your shite servers and fuck your unstable companion app. Double fuck your shite companion app actually.
  95. Darigitin on November 11, 2013
    Is there any plans to release the companion app on windows 8 platform? Or will it be exclusive to the mobile OS's? Also what about phones as well?
  96. bob on November 12, 2013
    Brilliant news, i hope every other game company follows your good sense.
  97. Lucy Jacob on November 12, 2013
    You do realize that the game sales are dead in the water because of your total lack of customer support don't you? If you can't keep the servers up, then why not just remove the online requirement altogether like others have asked for?
  98. ilnyr16 on November 12, 2013
    I want to install AC IV Companion App on my Android tablet, but it doesn't support my device! Help me please! What should I do? My tablet is Acer Iconia Tab a701.
  99. matt stodgell on November 12, 2013
    Me and my mate think, the last ever Assassin's creed game, should have the templars turn out to be the people who make the assassin's creed franchise in ubisoft. If you stop them from releasing it, it's a paradox.
  100. Adam on November 12, 2013
    Sony xperia tablet z is not compatible and yet it is still listed as it is. Please fix it. Also please tell me what is the AC: Pirates app release date. Thx
  101. Maxi on November 12, 2013
    Will the Companion App work if I bought AC4 for PC on the Steam Market? Or does it work with UPlay on PC at all?
  102. juan on November 12, 2013
    Gary or ubisoft can u just please answer the question that has been asked over and over when and will the companion app be released on the galaxy s4 and Gary you are the communications manager please don't push me off to reach out to your support site
  103. Smudge on November 13, 2013
    Will this be available to Windows8 smartphones? Or the Nokia925 ;)
  104. AngryAC4buyer on November 13, 2013
    So how? R u refunding us???
  105. Barry on November 13, 2013
    Bought the game two days ago and realized I can't play the fleet mini game. Why do I need to be tethered to an internet line to play single player fleet mini game? This is the worst thing ever, returning my game today to gamestop.
    • James P on November 13, 2013
      Same here, returning my copy to gamestop as well, I don't have home internet, just my phone.
  106. Take A Chill Pill on November 13, 2013
    To anyone who was asking. You will not find the online pass on PSN or Marketplace. When you first start the game & it prompts you to either buy one, redeem one, or play without one. Choose buy one, when the transaction screen is displayed instead of it showing a monetary amount it will show FREE. That is how I received mine with a used game. I fell in love with the series the moment my blade slid into Tamir's back. The AC series has become my favorite series of all time & year after year Ubisoft does it again again (though a little less with Revelations & III) Keep up the good work Ubisoft, & I do understand that first & foremost you guys are a business just like every other developer. I know that it's not an easy process developing a game, let alone one for 6 different systems. Just like the companion app, making it compatible with as many OS, tablets, & phones as you can is an endeavor unto itself & it will take time. Until then I will be waiting patiently as a life long customer.
  107. Landon on November 13, 2013
    Thank you Ubisoft. I always hated this, and I was just angry at Google for the new Google plus integration on Youtube, so I'm glad to see that some companies still listen to their users! Thanks again!
  108. Assassin on November 14, 2013
    Gary. Get this to your superior's thick heads. It's what we've been yelling since the game came out. Make an update to make the fleet available offline !! Only way to fix your screw up !
  109. TAZ427 on November 14, 2013
    Any chance of providing those who want to give it a try on their currently unsupported Tablets and Smartphones the .apk file?I've got 2 Tablets and 3 Smart phones in my household all running Jelly Bean or higher w/ no support.
    • TAZ427 on November 14, 2013
      PS: I'm willing to beta this on Galaxy S4, S3, LG Optimus L9, Moto Xoom, or Kindle Fire.
  110. Jasmine on November 14, 2013
    Mini fleet game is needed single player but not be played without online, return game for half because package open, very upset with nonsense I like series but not anymore.
  111. Joe on November 14, 2013
    Is it possible to eliminate the on-line feature for kenways fleet? Is ubisoft able to make a patch or something to play off-line?
  112. Xavier on November 14, 2013
    Good to hear that :D, but then again I have to wait to get my hand on ac4 until 29 Nov (pre-ordered it from steam) :(
  113. really upset on November 15, 2013
    I'm stucked in limited mode from yesterday.. I prefer to pay for passport at this point.
  114. Alex on November 15, 2013
    Why does the fleet minigame force me to be online? Please remove this atrocity in the next patch Ubi, so frustrated with this right now because I love the series and I'm a completionist, and I absolutely can't stand the online requirement. This may be my first game that I return as unplayable back to game store.
  115. Justin on November 15, 2013
    Any idea why some people are unable to access multiplayer right now? "limited access" only :( can't even see my rank anymore
  116. Justin Barret on November 15, 2013
    What is the install size of the PS3 version of this game? I need to know if I have to expand my memory.
  117. Liuben on November 16, 2013
    when is ubisoft going to release the AC4BF Companion for iPhone? cause not everyone has the means to have tablets.
  118. Julien on November 16, 2013
    Why on earth am I still not able to play the fleet? I patched the game with day one patch but no good. I hear there is another patch coming, please make fleet fully accessible offline. Not everyone wants to be "Social".
  119. That Guy on November 16, 2013
    Poor fools that preordered the game for the PC. You are paying to wait for the game when it has already been pirated on PC before it's official release date on PC. The only features the pirated copy doesn't have is multiplayer and Edward's Fleet because Edward's Fleet requires a connection to Ubisoft's servers. Although it just checks for a connection before letting you into the fleet portion. Just a matter of time before that part is also hacked to automatically make it think it's connecting when it really isn't. Game is fun though. Played it on my friends PC. It's quite graphically demanding. I was considering buying it myself but my computer would have a hell of a time playing it. :( My friend and I have had a hell of a time plundering the seas as a pirate with a pirated version on his comp though. Kind of ironic. I personally think Ubi leaked the PC version early for publicity. Those who play it early with the pirated version will probably end up buying it to get the fleet anyways. Clever on Ubisoft's part.
    • Gary Steinman | Communications Manager Author on November 18, 2013
      Actually, the "poor fools" are good people paying for a product that lots of programmers, artists, designers, producers and other creative folks worked for years on. Theft is theft, no matter how you spin it.
  120. xoomd on November 17, 2013
    xoom please
  121. xoomd on November 17, 2013
    companion app on xoom please
  122. Cassie Mercer on November 18, 2013
    Its a shame that I will be leaving the series behind with last gen. No home internet since I owned a smartphone and all necessary console updates come on discs anyway. Don't see why the abysmal always online requirement for a single player component is still here despite universal rejection.
  123. Allen (phosporus213) on November 18, 2013
    I will attempt to forgo launching into an all out tirade, however I would like to point out that I am a very loyal consumer in all respects. If you check my Uplay account you will see that I have all of the Assasssin's Creed titles that were produced for my platform. With this being said I also have all Samsung TVs in my home with compatible mobile Samsung smart phones. I have all PCs no apple products so therefor I have the Microsoft surface for a tablet. Its that loyalty thing coming back again. With all of this established, I must assert no small amount of indignation at the overt tactical advantage you have supplied to a handful of your audience. I had every intention of attempting to be competitive on Black Flag as one of the most productive pirates in the world, however you have provided an incalculable advantage to others in the form of this app that I am unable to procure. I put forth a fix either disable this app on all devices or expand you support to include a wider range of devices. Your repeated listing of supported devices to questions referencing future support of popular devices is an affront to your own consumer base. I appreciate the shift in policy from passport (which honestly did not bother me) and it shows a sincere concern to connect with your fans, however do not stop short with poor service on the app now.
    • Cassie Mercer on November 18, 2013
      Make the fleet game playable offline, just as good as disabling the app, but easier and quicker.
  124. Chris on November 18, 2013
    I downloaded a uplay passport and it took away my outfits from the other assassins creeds and the swords i redeemed from uplay is there any way to get them back
  125. Dai on November 18, 2013
    So... for clarity, is anyone else getting servers are currently unavailable in Single Player. See lots of rants, but no clear acknowledgement that the uplay single player functionality including PS4 second screen is disabled at the moment? Right? By the gods man, someone at Ubi, put up a post or something so those of us that just got a PS4 wont freak out thinking something is bloody broken. FfS!
  126. Antonio on November 18, 2013
    Does anyone have an uplay passport for far cry 3 for xbox 360 if so may i please have it my email is
  127. Jerry G on November 18, 2013
    PS4 version is supposed to be superior, but fails miserably when it comes to gameplay and arcane policies. I dislike leaving my console connected all the time because of a possible firmware update bricking it. i suck it up and leave it connected to play the fleet mini game and guess what, not once was I able to connect to anything. Just patch the game already and make the game offline already. I'll try it one more time and if this keeps up, Gamestop will be getting my copy to sell as used.
  128. Stan on November 21, 2013
    Why no iphone support. I have a i5, not an ipad.. This sucks. I'm playing the game "now" not in a few months. We were all led to think it would be on iphones too.. What about support on the new ipad mini w/retina? If I pick up one of those is it supported...?
  129. Rick on November 21, 2013
    Hey there, I just bought AC4 for my pc but if I wanna play it doesn't react. I'm a big fan of AC so this annoys me a lot, please HELP me!(sorry for my bad English)
  130. Dennis on November 23, 2013
    Hello , i have a problem with my acer a200 tablet, i cannot install the companion app because it isn't compatible. is this a problem that is gonna be solved, because i hear it from a lot of people that it is not compatible with their tablets and phones?
  131. Rob on November 23, 2013
    They should have kept the charge for the passport. Would help them gain money from second hand gaming. The only people who would moan are those who want to buy the game for next to nothing by giving money to a shop that ubi soft would never recieve a share in.I think companies have become too soft with consumers, they should introduce things like this and not back down. Everyone thinks that they can apples anything and it will be changed because of this, just look at the Xbox, originally a load of good ideas and possibly proves matching steam due to the second hand market being eliminated, then people moaned and games are 60 pounds. Well done. Could have been a pretty good console stepping forward, but the consumers are all 'entitled' these days
  132. Ash on November 24, 2013
    Just installed the Black Flag in to my pc and can not log into ubisoft server. Have been attempting for the last two hours and still no success. Can any on assist. There is no problem with my internet connection or my provider.
    • Nodjager on November 24, 2013
      Same here, trying to play the game. The singleplayer storyline requires you to try out the Fleet mode, and now I am stuck. Can't login to server, so I cannot go on with the singleplayer!!!And after 3 and a half hours of trying I am mad as hell!
  133. Smart on November 24, 2013
    How can i play the assassins creed in my ipad?i dnt know how to sync the play and i dnt have computer to download the game in pc....
  134. Haris on November 24, 2013
    It said uplay passport is ditched for PS and x box but what abt the pc version? Did they ditched the passport for pc also?
    • Gary Steinman | Communications Manager Author on November 25, 2013
      Yep. PC too. It still exists for Black Flag, so you'll have to enable it. But it won't cost you anything.
  135. Fincat on November 24, 2013
    heipsI bought myself a AC4 session at the pass, so that I can play it in single player Adewale slave-holding. But I did not get to play it, even if add-ons are installed in XBOX360. The main menu says that the 'coming soon'. So would not that not yet been published at all? None of the start of the game I can not find. And acquired specifically for the XBOX just live album, so it's not just the possession of its function.Nor am I able to log in AC4 Uplayn pages, but konsoili tilted stuck, even though the Uplay Passport can be found. I did so, I tried to play AC3 games and helped me to register myself in Uplayn and also AC4 Uplay passikion began to work.Sorry for my bad English.
    • Gary Steinman | Communications Manager Author on November 25, 2013
      The Adewale content has not been released yet, so you're not missing anything. We'll have more details on the release date soon...
  136. KingD5150 on November 24, 2013
    I have completed all challenges in game n it says 99 of 100 challenges complete, what am I missing? Also my wife has completed all weapon kills aside from the rope dart and it says 7 of 9 completed. What is the issue?
  137. Anka on November 25, 2013
    I am new to the multiplayer thing. Are we still gonna need an activaton code for Assassin's Creed 4?
    • Gary Steinman | Communications Manager Author on November 25, 2013
      We have retained the Uplay Passport for Black Flag, but eliminated the cost. So you'll still need to enable it, but there's no cost to you. Have fun in multiplayer!
      • Oliver on November 25, 2013
        But where can we find it?
  138. Oliver on November 25, 2013
    I don't have a lot of xbox live experience can someone explain exactly where to get a code for xbox 360. I've been going to xbox live but I don't know where to look.
  139. Passport status on November 26, 2013
    It said uplay passport is ditched for PS and x box but what abt the pc version? Did they ditched the passport for pc also?
  140. Will l on November 26, 2013
    Dear ubisoft,In a time where people expect so much from every video game I just wanted to say thank you and I mean that whole heatedly. I spent 60 $ of my hard earned money for ac4 on ps4 and I can say it has been well worth every penny. Unlike most other publishers you seem to put the gamer first and realize that you will be rewarded more by putting hard work into a project. Not knocking on titles like battlefield and cod (they are great in their own respects) but I believe the assassins creed series and far cry series give us a great bang for our buck. Awesome graphics,awesome story, awesome gameplay, meaty and lengthy campaign, and awesome side quests. I'll commend rock star too they do great. I just feel you focus on an overall product instead of just focusing on the multiplayer aspect. I know in bf mp is fun but I want the same quality in sp. rambling aside, cheers ubi great job. Can't wait until watch dogs (goty material I'm sure)
  141. Mark Montalbano on November 28, 2013
    So, will free uplay passports become available for previously released titles, like the other Assassin's Creed games? I purchased a pre-owned copy of 3, but still want access to the in-game Connor outfit, but it's not fair that I should have to pay ten dollars for a passport when the whole passport system is being abolished. I'd like a response from Ubisoft, please.
    • Gary Steinman | Communications Manager Author on December 2, 2013
      We're eliminating the Uplay Passport for future games, and reducing the cost to zero for Black Flag.
  142. Star-Cecil on November 28, 2013
    Awesome news. Just wish something would be done for Assassin's Creed 3. Bought it used and I think it blows that I have to spend extra money for multiplayer content like extra perks and abilities.
  143. Jason Ward on November 29, 2013
    Despite the PS4 box for the game saying it's for all regions, the passport code seems to be region locked. Furthermore, the passport cannot be found on the PSN. Nothing back from support yet, but not optimistic :(
  144. Morager on November 29, 2013
    I got the complementary passport on my game case, but it says its has already been used. What am i supposed to do? cant seem to be able to buy a new one on psn
  145. Adam on November 30, 2013
    Hey, I currently have no internet where my xbox is being used. I was able to download the little 10MB patch at one point, but when I enter my Uplay Passport Key, it says "Unable to connect to server". It's because I'm in a hospital so everything is limited.Am I going to lose out on single-player features because of my dilemma or was the 10MB patch I downloaded something that gives me full access without the pass? I'm going nuts, I have a key I just can't enter it because of the silly internet in this hospital. Is there a website portal I can do instead of doing it through game?
  146. VelJharig on November 30, 2013
    Another request here for the tablet app on the Windows 8 app store. Windows 8 is actually selling pretty well, and there are a lot of us with tablets/touchscreen laptops running Windows 8. Any ETA for the platform would be appreciated, which is competitive with the other tablet platforms, especially when you count all Windows 8 devices with a touch screen (many of the industry estimates don't count hybrid devices as tablets - even though they're used that way).
  147. kuga on November 30, 2013
    where to download the uplay pass for pc's?
  148. Quigs5 on December 2, 2013
    Downloaded companion app no worries and works fine but when you go to connect it to PS4 it it says it needs passport . Now here's where the problem starts. Installed passport from game, but says it's already been used, so downloaded the passport and installed it but it is not working..... Every time you go to play the game it says you need to install it. Even if you go to buy one it says it's installed but not working... Can any body help.
    • JackSparrow on December 2, 2013
      Same problem here! App work fine, and connects to uplay, but when trying to connect to ps4, prompts message about uplay passport not activaded, even if I did download and install it from psn, and also from in-game menu, shows message thanks for activating your key, but then keeps asking for activation again. Some help would be really appreciated!!
      • Gary Steinman | Communications Manager Author on December 2, 2013
        Hi friends. Sorry to hear about some of the challenges you've had. Please try our Ubisoft Support site for specific help. They can sort you out:
  149. Albert on December 2, 2013
    I have been waiting for months to be able to get this game on Xbox live and still do not see it available.... I prefer to buy all my games on live now that way I have my own private library of games at my finger tips and don't have to worry about getting the disk scratched up or stolen. It appears as though I can only buy the hard copy at this point???
  150. Diego on December 3, 2013
    Hey what's happen with the old games?
  151. Gunnsteinn on December 3, 2013
    I bought the game new in store and got a passport code that dousnt work and if i select buy a new one it says there are no items that you can purchese at this time so its imposible for me to accsess my fleet in single player or connect though the app in my phone. Wtf shoud i do. Fix this for me please ....!!!!!!!!!!!! Asap
    • Gary Steinman | Communications Manager Author on December 4, 2013
      Please head over to our support site: They're the ones who can help with specific issues like this.
  152. Rafael on December 5, 2013
    When i try to redeem any of myb codes (gamestop edition, ps3 exclusive gameplay and uplay passport) the game says that the codes are invalid
  153. Ryan on December 6, 2013
    I got the downloadable version off xbox store, how do I access my code?
    • Ryan on December 6, 2013
      Someone help,payed 60$ for game and not getting all out of it, ubisoft and they couldn't help me , they had no clue what to do with downloaded copy of game for xb1
      • Sudeep on December 6, 2013
        Same here. Got the game off of XBOX live via the console and downloaded it directly. How the heck to I proceed here with UPlay passport? I can't find any way to activate it. I received no code. The only option I see is to enter the code. C'mon Ubisoft?
  154. magic_pauli on December 7, 2013
    I've spent over a week arguing with Polish Ubisoft support. Games are region free but passport and codes aren't. I have a polish account, game and console have been preordered from USA. Ubisoft refused to give me new set of codes, their only advice was to get new American account ... Really Ubisoft? If there's no payment involved in acquiring passport, why can't get it for free when mine doesn't work??? Not to mention additional content, I only want to use online features...
  155. Chris on December 7, 2013
    We're tired of the pain the in ass DRM. We're tired of re-downloading a game WE ALREADY HAVE INSTALLED just because your crap Uplay service hasn't been intelligently designed around the idea that people actually save their game folders in the event of an HDD crash.Fuck you, fuck Uplay and fuck Ubisoft.
  156. Chris on December 7, 2013
    Your support is crap. Nobody WANTS Uplay. Nobody WANTS more DRM. You want to require a keycode? Fine, but don't make me use your crashtastic "game manager", too. Steam works fine. They only reason anyone uses Uplay is because they are FORCED to.After this horrible experience with ACIV, I will not be buying another Ubisoft game until you get rid of Uplay.I pay for my games so I shouldn't have to get shafted by Ubisoft every time I want to play one.
  157. Doug on December 8, 2013
    I recently purchased a new copy of AC4 for my PS3, which came with a uplay passport. I redeemed and installed the passport in the playstation store, but I am still unable to connect to the ubisoft servers. When I start the game, it says "Uplay Passport detected," but when I try to access the fleet minigame, or access the multiplayer screen, it says that the ubisoft servers are unavailable. I have restarted my router, and even tried switching routers, and am still unable to access the online features if the game, including multiplayer, the fleet minigame, or the commnuity challenges. What should I do?
    • Wishishi on December 9, 2013
      It's their servers, not a problem on your side
  158. Joe on December 8, 2013
    Are you guys ever going to fix the problems with the fucking servers? Why implement something that isn't usable from day one, all till now. Are you just more focused on coming up with 25$ Packs that unlock everything the game has to offer INSTEAD OF PLAYING THE GAME to unlock them? I am done with you fucking sellouts. Mark my words.
    • tara on December 9, 2013
      I totally agree - the descriptives mirror my feelings as well. Crap service, BS, no genuine or useful responses and still NOT WORKING!!!!! I want my money back for this F'n game.
  159. Joe on December 8, 2013
    Are you guys ever going to fix the servers?!? I am DONE with you sellouts. If you want to focus on releasing 25$ packs that give you EVERYTHING in the game your suppose to unlock bye PLAYING the game, then go ahead. Your not Call of Duty. You keeping messing up people will quit playing your games.
  160. brian on December 9, 2013
    everytime i try to get uplay passport from ps store it says "no item found". i live in europe.
  161. tara on December 9, 2013
    been trying to access play for my overpriced Black Flag. I have received mutiple different "error" notices. 1) The can't connect to internet BS. 2 you do not have an account 3. your code is not valid (that was today and I didn't enter a freakin code today 4. sign of up for a playstation passport - which I HAVE and HAD long before today. I will avoid UBISOFT as it is just as fun as the BLACK PLAGUE
  162. tara on December 9, 2013
    STEINMAN RE: Please head over to our support site: They're the ones who can help with specific issues like this.WORTHLESS. NOT ONE DIRECT ANSWER to this online fiasco. The best part ? the answer suggest you try other sites for help. Oh and I do not have 99 friends causing my server to crash - you must think gamers are stupid - the fault is on your side. TRULY a PATHETIC excuse for use of the term support. You have wasted my time and I want my money back
  163. 32321312 on December 12, 2013
    where can i get the uplay passport in pc
  164. Claire on December 14, 2013
    I just bought a new graphics card to enjoy this game at its best- but I've received a free copy of the game with the graphics card and now I have two! The new version is downloadable from NVidia so obviously I can't sell it on-can I sell on the PC disc copy now even though I've used the activation code? Please let me know?!
  165. Cuong on December 16, 2013
    Gary Steinman, has said a million times now if your having problems redeeming a code contact the support team! His just one person that can't help thousands of people all at once. You will even find the answers with these comments because it's been asked so many times!!!! Read comment before complaining, just like you I'm also waiting~ relax people!!
  166. Frivgames on December 17, 2013
    I like Assassins creed , it is the best game I ever played .
    • Stephen on December 31, 2013
      Agreed!! Visually its stunning, the story line is faultless and the 4th Gen immersion is better than any game I have ever played.... Its just the surrounding horse manure around the app, the passport, etc. that detracts from it!
  167. another player on December 25, 2013
    to use th AC4 companion, it says i need to sign in and i dont remember ever creating an account. could i get some help with this please
  168. Russell Nicholls on December 28, 2013
    Bought season pass on one PSN account which came through successfully, but when my Son goes on his account the season pass is not available, your not seriously telling me that each PSN on the same PS4 has to have separate season passes.
  169. shawn fulton on December 28, 2013
    I used my passcode to unlock the exclusive content inside the game case but can't get the weapons or any other stuff. I would like to use these items.
  170. stephen on December 31, 2013
    What I'm disappointed to hear or more accurately see is that my posts, questioning the use of this app if not able to use without being online have been removed?! Why??Did my accurate portrayal of the app being nothing more than a glorified progress checker if you can use in offline mode hit a raw nerve apparently?!I wont be using the app unless it can be used offline as, apart from the map function, its not a great deal of use to "play" away from my home.
  171. Ben on January 1, 2014
    Okay, I'm having a HUGE, ugly problem that, honestly, is pretty much all my fault. For Christmas I got a ps4 and a new copy of black flag. Before I started playing the game I made a sub account and started playing the game on that ( I'm aware that this is maybe more of a message to write on Sonys website, but it ties in with Uplay too.) I got pretty far in the game scince then without using any online features as I was not allowed to go online on my sub-account, even though there are no age restrictions on in the settings my ps4. But, after playing for a long time I noticed more and more things I liked that required Uplay. I really don't want to start again on a new profile that CAN use online just for some features, but it would be nice to get to access to things like my fleet. So, basically, the problem is I DO have a Uplay account, but I'm not allowed to use any online features. And I do know that it's all my fault for not realising I wasn't on my master account and actually on my under 18 sub account when playing, so I would understand if I'm going to be told the only solution is to start from the begging. I Would really appreciate any reply, even if negative - Thanks, from a clumsy moron .
  172. Corey on January 2, 2014
    Hi, I've been trying to get the classic assassin outfits on AC4 I have linked all my games to Uplay but it won't send me the message saying I have unlocked the outfits. I have beaten all of the AC games everything 100% and I'm still not getting anything. I have all my games saved on one account on one hard drive. I have it saved on my X-Box 360. Can anyone help?
  173. wilson on January 3, 2014
    i redeemed all the possible things on u play but when I go into my game it is still unavailable the ac4 theme for the ps3 worked but everything else doesn't some help here would help im new to u play so I might just ne missing something.
  174. crs266 on January 4, 2014
    all underwater levels suck in video games. please do not go there again in Assassins Creed 5
  175. popo on January 5, 2014
    i have the uplay passport installed on to my ps4 but i still cant use kenways fleet and im constantly being asked to redeem a uplay code also half of the trophies i earned are not there i.e i completed the game but my trophies dont go past sequence 10 and for me thats extremely aggravating
  176. Tacobake on January 6, 2014
    I have the same problem as PoPo I've redeemed my passport code a dozen time tried every work around that I could find and when I enter the cabin to access this mini game it asks me to activate my passport. Frustrating because I feel Im missing out on some sweet game play.
  177. lotusklown on January 15, 2014
    hopefully u go more towards the china or the final years of edward, or even haytem, personaly i think it would be a GREAT idea to first get edwards story done first and foremost, but then do the haythem and the remaining years of conner, THEN the china story shold get put in place if they choose to do so, too much bouncing around to and from would get iether boaring or confusing if they dont do it in sequence like they did with ac2 for ezio
  178. Oskar on January 17, 2014
    Please, Let Us Replay Legendary Ships. I Think It Could Be A Great Idea.
  179. Vlwo on January 18, 2014
    Will you guys be giving us the additional outfits ie : Altair and ezios robes due to uplay being shut down
  180. Vlwo on January 18, 2014
    I have all the assassins creed games but it still won't gift me with the robes on black flag it also has trouble with detecting my uplay passport which is rubbish because the main thing I wanted from that game was equipping Altair's robes. Please help
  181. Cherry on February 8, 2014
    So annoyed, I'm unable to create a uplay account as it keeps coming up with an error over my username even though it fits regulations, I even tried a suggested one for one that was taken and it came up with an error again! Sort it out!
  182. nilesh on February 9, 2014
    helloo sir i have brought my ps4 from singapor but now m living in india and i brought ac black flag from india bt its not supporting passport code so what should i do for that????
  183. Jerome on February 18, 2014
    So we just go to the store in the ps3 to get the uplay passport for ac4?
  184. Jerome on February 18, 2014
    So we just go to the store in the ps3 to get the uplay passport?
  185. janice on February 28, 2014
    My uplay passport is American but I'm playing the game in Canada. (I bought the special edition) when i try to download the code my xbox freezes ... any suggestions on what I can do?
  186. Jude on February 28, 2014
    Author, I have Assasssin's Creed IV Black Flag Exclusive In Game and Downloadable Content with with the codes and a Uplay Passport in my CD Box I can't Activate this codes i've done everything and it is included when i bought the CD what will i do?
  187. jackdaw on March 3, 2014
    i have a can i get this pass?
  188. ChrisF on March 4, 2014
    Honestly I have become fed up with this whole Uplay passport crap! You say that it can be downloaded free from in game OR from XBL or PSN yet when I look on my XBL it is nowhere to be found. I message the support at Ubisoft nd they still have yet to respond. I have been trying to fix this issue for over a week now and its only annoying me. I would really appriciate some help here because all I want to do is to be able to access Kenway's Fleet!
  189. Dom on March 25, 2014
    My Uplay passport that came with my account doesnt work and keeps saying that it may not be valid any more is there any way that i could get a new code sent to me so I can use the online things in the game?
  190. Rob on April 14, 2014
    Cant get the companion app to work i have tried everything it always finds uplay but never syncs the data to the ipad companion app says cant find game data im 21 percent through blackflag loving it
  191. Chad on April 21, 2014
    I just started playing online after finishing the story line...I can't believe how hard it is 2 stay connected with my brother that usually plays online from a different system with me...its really just ridiculous how hard it is 2 play together... U guys really need 2 work on ur servers and the server issues, cause its so unsatisfying that it makes me wish I would've just rented the game, beat the storyline, and tested the online out...that way I would've seen how crappy it is before I had my brother get it just 4 the online gameplay! PLEASE tell me ur workin on this problem...another thing that sucks is when u r tryin 2 play with a friend on the same team online, even if ur n the same clan more then half of the time u get seperate and put with an entire team of ppl u don't know so ur headset is completely pointless 2 have. Somethin needs 2 be done about really really killed the excitement I had bottled up before I got 2 acually play it online...please please please fix these problems if its possible... Which it is...thank you
  192. Vince on April 23, 2014
    Well done for trying to do it right and listening; EA and Microsoft could learn a thing or two from you guys. You have a confirmed customer for the next game.
  193. napoleao on May 3, 2014
    a atualização de internet do assassins creed 4 esta abaixando mas nao instalando , com isso nao consigo o u-play passport e nao jogo a frota kenway , o que eu posso fazer?
  194. Sam on July 3, 2014
    I need your help. I have the option to buy a pre-owned AC4 for PS4, but i am not sure if i will be able to reuse the uplay codes that come with the game if the previous owner has already redeemed them himself.will the uplay passport i have from the previous AC games work for black flag?
  195. Matt on August 9, 2014
    Since uplay is down, and I passed lvl.4, I can't play multiplayer anymore
  196. Alex on August 9, 2014
    My firat psn account got banned so i need a new passport code to sign in
  197. Jack on August 21, 2014
    Every thing is great for me I love these games
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  199. Brock Harwood on October 15, 2014
    Hi I bougt AC Black Flag at I'd say start of this year about I bought AC Black Flag the special edition I just got online about a month ago on PSN and ever since I had it it never came with a code I took it back to EB games and they said they couldn't do anything for some reason and I'm really frusmynowd as I bought this with my own money and o can't get the content I bought could u please get back with me thank you

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